DELIVERY & RETURNS

What Is Your Return Policy?

For returns, an order receipt is required. We accept uninstalled, perfect condition returns within 90 days from purchase. After initiating the return process, the product must reach our warehouse within 90 days. Returns must remain in...

What Is Your Shipping Policy?

Small Package Shipments
Expect small packages by FedEx Ground or USPS between 1 and 7 business days in perfect weather conditions(not including the 48-36 hours of processing time.) We cannot expedite shipments at this time.
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If you need more supports

Contact Ariel customer service via email support@arielbath.com or by phone 800-509-5070

When My Order Is Delivered, Will It Be Brought Inside My Home?

Oversized shipments usually ship by truck on a pallet and are normally delivered curbside delivery only. If a special delivery is needed, please contact our customer service team at 888-610-6612 so they can find out where your shipment is and what options...

What Is Your Refund Policy?

After your return arrives at our fulfillment center, please allow 5 business days for the item to be processed. For refunds, please allow another 10 business days for your financial institution to credit your account...